My transfer was cancelled/rejected

Your transfer can be cancelled or rejected for one or more of the following reasons:

• You have not provided us with the requested documents for verification.
• You logged into your account from a country where we do not offer our services.
• A technical error occurred, and we will notify you to re-request your transfer.

If you don’t find any of the above reasons relevant, please reach out to us via email accountsecurity@poker8.io 📧